CoffeeTree and ServiceNow Solutions

Increased Automation – We have the expertise to help you automate repetitive tasks and workflows, reducing human error, streamlining processes, and driving digital transformation.

Our Customer’s Experience - Increase customer satisfaction and retention by anticipating needs, resolving issues faster, and delivering an exceptional experience, including powerful self-help options.

End-User Experience - Deliver exceptional experiences to employees, improve productivity and streamline service processes. We help leverage AI-guided workflows to transform business, increase productivity, and improve satisfaction.

Implementation and Integration Expertise - CTG  understands, resells, and implements hundreds of other technologies and specializes in integration with ServiceNow

AI Strategy and Execution - We can help you leverage ServiceNow’s AI capabilities to offload routine work and streamline processes. It all starts with a proven Reference Architecture and execution of the strategic plan for success

Accelerated Implementation -There are no shortcuts to implementing world-class IT service management, we can deliver quicker value, shorter project timelines, and lower initial costs, and help drive outcomes sooner.   

Advise

Innovation and transformation start with people and processes. CoffeeTree Group helps with executive visioning, maturity assessments, roadmaps, process alignment, and organizational change management. 

Implement

CTG methodologies focus on planning, design, and expert execution driven by a quick time-to-value, best practices for YOUR business 

Manage

CTG offers ongoing lifecycle management of your platform to drive continuous improvement.