Success Stories

Global Chemical Manufacturer — Advisory Services

Situation: A large U.S.-based chemical manufacturer relied on aging IT/OT network infrastructure that limited operational flexibility, contributed to unplanned downtime, and restricted the deployment of new technologies.

Solution: CoffeeTree Group worked with the manufacturer to define future-state objectives and develop an upgraded network design incorporating 5G and Citizens Broadband Radio Service (CBRS) technology.

Outcome: The solution enabled 99.99% network availability, greater operational flexibility, secure access to production data, and faster deployment of IoT applications.

Automotive OEM — Managed Services

Situation: An automotive manufacturer faced increasing plant-floor IT/OT demands, workforce transitions, and skill shortages that contributed to longer incident resolution times.

Solution: CoffeeTree Group developed a flexible onsite IT/OT support model, incorporating trained technical resources, standardized processes, and a shared knowledge repository. Initially launched at one facility, the program was designed to expand across 17 plants.

Outcome: The solution improved operational support and reduced incident resolution times by 30%, helping the manufacturer respond more efficiently to plant-floor technology issues.