Technical Project Manager

1. Summary

CoffeeTree Group is seeking an experienced, results-driven Technical Project Manager to lead the planning, coordination, implementation, and successful completion of technology projects. This role oversees project timelines, budgets, resources, quality, and stakeholder communication while ensuring alignment with CoffeeTree Group's strategic objectives and client expectations.

The ideal candidate has strong leadership, organizational, and problem-solving skills, with experience managing technical teams, coordinating multiple projects, and delivering solutions on time and within budget.

2. Key Responsibilities

  • Project Planning & Execution: Define project scope, objectives, deliverables, timelines, and implementation strategies to ensure successful project delivery.

  • Budget & Resource Management: Develop and manage project budgets, allocate resources, and coordinate team schedules to maintain project efficiency.

  • Project Scheduling & Coordination: Create and maintain detailed project plans, schedules, milestones, and timelines.

  • Team Leadership & Collaboration: Support and direct project teams, coordinating activities across internal departments, field technicians, vendors, and client stakeholders.

  • Risk & Change Management: Identify potential risks, resolve project challenges, and manage scope or schedule changes to maintain project objectives.

  • Quality Assurance: Lead project quality assurance activities to ensure deliverables meet established requirements and expectations.

  • Stakeholder Communication & Reporting: Provide regular updates to CTG management and client stakeholders regarding project progress, milestones, risks, and resolutions.

  • Project Documentation: Maintain accurate project records, status reports, schedules, and stakeholder communications.

  • Project Evaluation & Continuous Improvement: Assess project outcomes, document lessons learned, and identify opportunities to improve future project delivery.

  • Client Relationship Management: Build and maintain strong working relationships with customers, ensuring clear communication, responsiveness, and alignment throughout the project lifecycle.

3. Professional Experience & Requirements

  • Previous experience managing technical projects, coordinating cross-functional teams, or overseeing technology implementations.

  • Experience with Agile and Waterfall project management methodologies.

  • Demonstrated ability to manage project timelines, budgets, resources, and deliverables.

  • Experience with project planning, risk management, change management, and quality assurance.

  • Proven ability to coordinate and direct remote field technical personnel is preferred.

  • Experience managing multiple projects simultaneously while maintaining organization and attention to detail.

  • Strong customer relationship management and conflict resolution experience.

  • Experience in strategic planning and process improvement is beneficial.

  • Experience in convenience, fuel, retail, or manufacturing technology environments is a plus.

4. Education Requirements & Preferences

  • Preferred: Bachelor's degree in Project Management, Business Administration, Information Technology, Engineering, or a related field.

  • Alternative Qualifications: Equivalent professional experience in technical project management, relevant certifications, or demonstrated project leadership experience will also be considered.

5. Required Core Skills

  • Proficiency in Agile and Waterfall project management methodologies.

  • Strong project planning, scheduling, budgeting, and resource allocation skills.

  • Knowledge of project management software, tools, and reporting processes.

  • Excellent written, verbal, and interpersonal communication skills.

  • Strong leadership, decision-making, and conflict resolution abilities.

  • Effective risk assessment, problem-solving, and analytical thinking.

  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

  • Ability to manage multiple projects, competing priorities, and deadlines.

  • Strong organizational skills and attention to detail.

  • Ability to work independently and collaboratively with internal teams and client stakeholders.

  • Accountability, professionalism, and commitment to delivering successful project outcomes.

6. Preferred Certifications & Licenses

The following certifications and credentials are valued but not required. Candidates are not expected to hold all listed certifications; however, additional relevant credentials may strengthen their qualifications.

  • Project Management Professional (PMP): Project Management Institute (PMI).

  • Certified Associate in Project Management (CAPM): Project Management Institute (PMI).

  • Agile Project Management Certifications: Relevant credentials involving Agile methodologies, Scrum, or related project management frameworks.

Equivalent professional experience managing technical projects will also be considered.

7. Position Type & Work Environment

  • Employment Type: Full-time.

  • Work Location: Work arrangements vary depending on client requirements, project assignments, and business needs. Positions may involve remote, in-office, or hybrid work.

  • Travel Requirements: Occasional travel to client locations may be required depending on project scope and client needs.

  • Work Environment: Professional office, remote, and client-facing project environments.

  • Schedule: Flexibility may be required to accommodate project timelines, stakeholder meetings, and implementation activities.

  • Work Expectations: Ability to manage multiple projects, coordinate distributed teams, balance competing priorities, and maintain effective communication with internal and client stakeholders.

8. Compensation & Benefits

Compensation

CoffeeTree Group offers competitive compensation based on industry experience, qualifications, and position requirements. Base pay may vary depending on geographic location, skills, education, certifications, and relevant professional experience.

We also provide opportunities for professional growth, career advancement, and continued development.

Employee Benefits

CoffeeTree Group offers a comprehensive benefits package to eligible full-time employees, designed to support their health, financial well-being, and professional growth.

  • Health Insurance: Medical, dental, and vision coverage through Blue Cross Blue Shield (BCBS).

  • Retirement Savings: 401(k) retirement plan with company matching contributions.

  • Life & Disability Insurance: Employer-paid life insurance and short-term and long-term disability coverage.

  • Paid Time Off: Generous PTO and paid holidays.

  • Professional Development: Training opportunities, skill development, and career advancement.

Benefits are available to eligible full-time employees only and are subject to applicable plan terms and eligibility requirements.

Ready to Lead What's Next?

Join CoffeeTree Group and help deliver innovative technology solutions by leading projects, empowering teams, and driving measurable results for our customers.

Apply Now